At VibeLight.store, we believe your home’s ambiance should be smart, and your data should be private. This policy explains how we collect, protect, and use your information when you shop for your favorite smart lights and lifestyle gadgets.
1. The Data We Collect
To provide a seamless shopping experience, we collect:
- Account Details: Name, email, and shipping address.
- Contact Info: Active WhatsApp/Mobile number for delivery coordination.
- Technical Data: IP address and browser type (to optimize our site for your device).
- Order History: Which “vibes” you’ve purchased to help with future warranty claims.
2. Smart Use of Information
We use your data strictly for:
- Order Fulfillment: Processing payments and shipping your gadgets via our logistics partners (TCS, Leopards, or BlueEx).
- WhatsApp Notifications: Sending real-time tracking links and order confirmations.
- Product Safety: Notifying you of any firmware updates or safety tips for your electronic devices.
- Personalized Experience: Suggesting lights that match your previous “aesthetic” choices (only if you opt-in).
3. Protection & Encryption
Your digital security is our priority.
- SSL Secure: Our store uses high-level encryption to protect your data during checkout.
- No Data Selling: VibeLight.store never sells your personal details to third-party advertisers.
- Access Control: Only authorized team members can access your order details for support purposes.
4. Payments (Safe & Secure)
- Cash on Delivery (COD): Most popular in Pakistan; no financial data is stored for these orders.
- Digital Wallets: For JazzCash or EasyPaisa, your transactions are handled through secure API bridges. We never see or store your account PINs.
5. Your Rights in Pakistan
In compliance with the Digital Rights framework of Pakistan, you have the right to:
- Data Portability: Request a copy of the data we hold.
- The Right to be Forgotten: Request the deletion of your account and personal history.
- Withdraw Consent: Stop receiving marketing messages instantly via the “Unsubscribe” link or WhatsApp.
6. Cookies
We use cookies to keep your “Vibe Cart” updated and to understand which gadgets are trending in different Pakistani cities. You can turn these off in your browser settings at any time.
7. Children’s Privacy
VibeLight.store is intended for users aged 18 and above. We do not knowingly collect data from minors.